Support

Questions, bugs, or something we got wrong? Contact support. You can also email [email protected].

Common questions

How do I leave the waitlist?

Tap “Unsubscribe” at the bottom of any email from us, or email us and we'll remove you.

I didn't get the confirmation email.

Check your spam or promotions folder. Still nothing after ten minutes? Sign up again with the same address and we'll send another.

How do I cancel a subscription?

On your iPhone: Settings, then your name, then Subscriptions. Deleting the app doesn't cancel it.

How do I delete my data?

In the app: Settings, then Delete account. Your account data is removed and stored photos are queued for deletion. Restricted backup copies expire separately. Deleting your account does not cancel an App Store subscription.

I'm worried about my eating.

Please talk to your GP. Beat offers support by phone, chat and email.